Framework For Fintech Self-Regulation: A Draft From RBI (Explained From A Fintech's Perspective)

Fintech has been evolving and reshaping the financial services industry by making it more streamlined, accessible, and efficient. This is being acknowledged by the RBI, as can be seen by the draft framework for self-regulatory organization(s) in the fintech sector, which was uploaded on January 15, 2024, on the RBI’s website. According to this draft, the RBI lays down the need for fintech SRO along with its characteristics, governance, and regulatory aspects. 

We will explore this draft from the perspective of a fintech (Trustt) and understand what this will mean for any fintech in Bharat.

Need for this self-regulatory organization (SRO)

Achieving the optimal balance between allowing the financial technology (FinTech)  sector to innovate and adhering to regulations to ensure customer safety is crucial. It's similar to balancing too many restrictions because doing so could inhibit invention, but too much innovation without regulations could also be dangerous.

Then, what is an appropriate method for striking this balance?

Well, it's preferable to let FinTech govern itself. To ensure that things are done safely and ethically, the industry establishes its own rules in place of stringent government regulations. It's as if the participants themselves set some of the guidelines for the game, guaranteeing equitable play and safety for all. 

That is exactly what the Reserve Bank of India (RBI) wants to ensure through its draft, taking a step toward making this industry a self-regulated one by separating it from the core banking system

Implications for the fintech company

The suggested framework by the RBI has several ramifications for Bharat's fintech sector as a whole.

  • Standardization and consistency: Within the fintech industry, the framework offers a basis for standardization and consistency. For businesses like ours (Trustt), this can simplify regulatory compliance procedures and help create a more unified industry environment.
  • Enhanced consumer trust: The framework strives to increase consumer trust in fintech services by emphasizing transparent business processes and client protection. According to us, these actions are consistent with its mission to establish enduring bonds of trust with users through dependability and openness.
  • Balanced innovation: By placing a strong focus on responsible innovation, fintech businesses may keep pushing the boundaries of technology while still being aware of the hazards involved. According to us, this is a chance for ethical innovation that meets user requirements without sacrificing security or compliance. 
  • Industry cooperation: The framework promotes cooperation between regulatory agencies, other stakeholders, and fintech companies. We acknowledge the value of industry collaboration to solve shared problems, exchange best practices, and support the general expansion of India's fintech sector.

Understanding from our perspective

Now let us understand this from Trustt’s perspective and see what key components are involved in this draft, which will be the main features for the SRO to work upon. Let’s have a closer look at them.

  • Transparent business practices: We at Trustt recognize the value of openness in building user trust. The framework promotes open business practices among fintech firms, guaranteeing that clients are aware of the services provided, related expenses, and possible hazards. This is in line with our objective to give consumers clear-cut, understandable information about its financial goods and services.
  • Customer protection: In the fintech sector, protecting customers' interests is of utmost importance, which involves their digital identity systems. The draft framework highlights the necessity for strong measures to do this. We understand the value of putting strict security measures, data protection policies, and efficient dispute resolution procedures in place. We work towards increasing client loyalty and confidence by adhering to these rules.
  • Risk management: Due to the nature of the sector, we work in an atmosphere full of inherent hazards. The RBI's framework emphasizes how important it is to put thorough risk management procedures in place to maintain the stability and resilience of its operations. We, as a company, constantly strive to improve our risk assessment and mitigation techniques. This entails maintaining a close eye on operational difficulties, market concerns, and cybersecurity threats.
  • Innovation and responsible fintech: The proposed framework calls on fintech companies to support innovation in a way that strikes a balance between risk management and technical advancement. We see this as a chance to keep developing new solutions while working on the older ones (like LOS and LMS, digital lending platforms, and so on) while making sure they are morally sound, legally compliant, and oriented toward the needs of their consumers. Through adopting ethical fintech practices, we aim to impact the expansion positively.


Through this draft framework, the RBI is open to suggestions from the people involved in this industry by the end of February 2024. They want people to give their suggestions so that the voice of this sector can be used to empower such a crucial sector of the economy. Only after closing this suggestion portal will the RBI launch the final draft, changing the landscape of the digital lending process, loan origination platforms, and all other FinTech products. 


Fintech companies can positively influence the development of self-regulatory procedures as long as the industry engages with the framework collectively. For Trustt, this is a step in the right direction toward creating a thriving, customer-focused, legal fintech industry that not only satisfies legal requirements but also goes above and beyond what consumers anticipate. The future of the Indian fintech industry will be shaped in large part by the continuing discussions between regulators, fintech companies, and other stakeholders.