Trustt's Analytics module is built to support the analytics demands of new-age Banks, NBFCs and FinTechs. Trustt Analytics is primarily designed for usage across multiple operations of the lending enterprise spanning from sales, and marketing to underwriting, product, technology, and other functions.
Trustt platform allows the admin user to define specific roles within each function and the dashboards that are exposed to every user within those roles would be strictly maintained according to the access levels of data defined for each role and user thereof. The analytics module provides access to pre-defined reporting templates that can be powered from the day of the business’ inception by plugging in the data from an enterprise’s back-end to the Elasticsearch (ES) (through a pre-built connector).
Trustt Analytics has been set up with pre-defined configurations to connect with Trustt platform to expedite the reporting requirements. The configurator ensures that pertinent data fetched from the LOS is captured in the ES and mapped to the relevant indexes defined so that the plugged-in data starts getting displayed through the different visualizations made available through the Kibana front end.
Trustt analytics also presents flexibility to the users (who have specific access) to create new visualizations that are enterprise-specific and these visualizations can be added to the existing dashboards or can be used to create new dashboards which would inherit the permissions based on the user’s role. The analytics module also provides the feature of creating alerts and notifications based on certain triggers within the data. These alerts/notifications are essential for business stakeholders who ought to take certain actions based on the occurrence of specific triggers. In addition to alerts and notifications, the module also provides the flexibility of defining new reports which can be generated periodically. These reports can be made downloadable across different formats as well as support the sharing of these reports through various distribution methods (email/notification/webhook etc.) These features are enabled through specific plugins that are integrated into the vanilla ELK stack and make up the lending-focused wrapper which is exclusive and tailor-made for lending institutions.