AI agents for banks in India: where they deliver ROI in 2026 (and where they don’t)
AI agents for banks in India: a use-case ROI map for KYC, collections and service, plus what RBI’s FREE-AI and model-risk rules expect from lenders.
Blogs
How banks and NBFCs lend, verify, distribute and collect, written by the teams building the rails.
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LatestDigital Identity
31 Days to Comply: Why RBI’s 2026 KYC Changes Need Configuration, Not Code
A 31-day regulatory window meets a quarterly release calendar.
Gautam Bandyopadhyay · 4 min read
AI risk management for banks in India: explainability and vendor concentration
AI risk management for banks in India: how to ship explainability, vendor concentration tracking and human override with every live AI deployment.
BRE full form: what a business rules engine does in lending
BRE full form is Business Rules Engine. Learn how a BRE automates credit decisions for Indian banks and NBFCs, what rules it runs, and how to choose one.
KFS full form in banking: RBI’s Key Facts Statement rules explained
KFS full form is Key Facts Statement. See what RBI requires in a KFS, APR, look-up periods, which loans it covers, and how lenders automate it.
DSA full form in banking: meaning, role and how lenders manage DSAs
DSA full form in banking is Direct Selling Agent. Learn what DSAs do, how they differ from BCs and DMAs, RBI rules, and how lenders manage DSA networks.
Debt collection management software for Indian banks and NBFCs
Debt collection management software for Indian banks and NBFCs: what to look for, RBI rules to build in, and how AI voice agents help recovery teams.
Loan origination system for banks in India: a compliance-first buyer’s guide (2026)
How to evaluate a loan origination system for banks in India in 2026: RBI digital lending compliance, BRE, LMS integration and a 7-point checklist.
Accountable autonomy: why AI credit decisions in India stall at sign-off and how to fix it
AI pilots in Indian lending rarely fail because the model is wrong. They stall because no one can explain the decision, own it or audit it at scale. A four-rung autonomy ladder, and how to climb it one segment at a time.
Bharat’s next wave of borrowers won’t download your app: the economics of assisted digital lending
For new-to-credit borrowers outside India’s metros, app-first lending loses on unit economics. An assisted model, with a trusted local agent, vernacular AI and a fully digital back end, wins on cost per booked, performing loan.
Privacy vs. convenience: the dilemma about digital identity
Digital identity is a contribution of digital transformation; as much as it is a source of convenience, there are privacy concerns associated with it. Let us decode them.
Money made modern: unleashing fintech’s digital lending
With digital lending, the money has been modernized with no paperwork involved. The process has shifted to a more automated process that can be accessed easily.
RBI’s latest message to fintech industry: seriously adhere to KYC practices
There have been some meetings of the RBI with the stakeholders in the fintech industry, and it has pressed on the seriousness of KYC adherence in digital lending.
Budget 2024: a catalyst for innovation
Budget 2024 is out, proving to be a catalyst of innovation for the fintech industry. Let us evaluate this budget in light of the dynamics of a fintech industry.
The future of banking: a look at the trends 2024 shaping core banking systems
The future of banking is transforming into a digitally powered one. Let us look at the trends of 2024 that will shape the future of core banking systems. Let’s begin now.
The shift from traditional to digital lending: benefits and challenges
The use of advanced technology and ease of operation in the digital-first world is the core reason for the shift from traditional lending methods to digital lending.
Driving financial inclusion through technology
Unlocking Financial Inclusion in India: Discover the Technological Revolution Transforming Banking for All. Learn how JAMP framework and AI are bridging gaps.
The rise of co-lending: a financial revolution
Unlocking the Future of Finance: Co-Lending and Its Promising Revolution. Discover how co-lending works, its benefits, and the pivotal role of Loan Management Systems (LMS) in this…
India's digital transformation and what it means to banking
As published in the Entrepreneur India magazine
Are banks adopting cloud and SaaS services - part 1 of 2
Banks have relied on on-premises software systems for decades, keeping their customer data and sensitive financial information locked away in private data centers. They have been wary of…
How GPT can completely transform banking
GPT technology, a game-changer that offers significant potential to transform multiple areas of bank operations.
First major GPT-based product suite for banking!
The transformational AI tool has been the fastest-growing product in history. The question is how do we use the power of this new AI technology to help the Banking and Financial…
Advantages of digitalizing your SME loan process
Small and medium enterprises (SMEs) need a little investment before starting their business.
Improving productivity using field service management
Improving productivity using Field Service Management tool Voyager helps monitor, analyse & improve the overall performance of the entire field force of a company.